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Intercom

Software Development · United States · 5,000 employees

20 Decision makers
+1 New (6 months)
5,000 Employees
$200M Revenue
2011 Founded

Organizational Chart of Intercom

Roles identified within Intercom's leadership team, from public professional data, updated 18 Oct 2026.

Department

Intercom's Full Organizational Chart

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Job title Department People Action

Decision makers at Intercom by function

General management

Finance

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Decision makers at Intercom

20 identified 5 C-Level 4 VP 11 Directors +1 new (6 months)
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Team Structure headcount by department

Technical
103
Sales
38
Product
26
Customer Service
23
Finance
23
Consulting
22
Marketing
14
Operations
13

How to prospect Intercom's departments

Technical

The company's largest department, with 103 people. Developer experience and integration effort will make or break your pitch here.

Sales

The company's second-largest department (38 people). These profiles handle outreach daily and respond well to concrete pitches about pipeline, productivity and prospecting tooling.

Product

This department counts 26 people. These profiles evaluate constantly: offer a fast, low-commitment way to test your value.

Customer Service

23 people work in this department. Ticket volume and support tooling are structural topics worth raising early in the conversation.

Finance

A team of 23 people. Timing matters here: approach them around budget planning cycles, when arbitrations are actually open.

Consulting

This department counts 22 people. Billable time is the key metric: anything that reduces non-billable work deserves a spot in your opener.

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FAQ Intercom

Who runs Intercom?

The highest-ranking leadership role identified at Intercom is “Co-founder”, based on public data updated 18 Oct 2026.

How many decision makers does Intercom have?

20 decision makers identified, including 5 at executive level.

How do I contact a decision maker at Intercom?

Verified emails and phone numbers are available in Zeliq, with free credits at sign-up.

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About Intercom

Intercom is a business specialised in Software Development, operating from United States. The company was founded in 2011 and counts about 5,000 employees. Within the wider Technology, Information and Media sector, Intercom focuses on the Software Development segment. Intercom is a B2B company, primarily serving business clients and professional organisations. Its estimated yearly revenue stands at about $200M. This profile compiles key information about Intercom, including industry, size, location, business signals, and B2B contacts, to help sales teams qualify the account and identify the right decision makers before reaching out.

Activity & Market

Intercom operates in the Software Development segment, part of the broader Technology, Information and Media sector. As a B2B company, Intercom primarily serves business clients and professional organisations. In terms of structure, it is registered as “Privately held”.