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Gladly

Software Development · United States · 500 employees

20 Decision makers
+2 New (6 months)
500 Employees
$55M Revenue
2014 Founded

Organizational Chart of Gladly

Roles identified within Gladly's leadership team, from public professional data, updated 1 Nov 2026.

Department

Gladly's Full Organizational Chart

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Job title Department People Action

Decision makers at Gladly by function

General management

Sales

Marketing

Other functions

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Decision makers at Gladly

20 identified 4 C-Level 4 VP 12 Directors +2 new (6 months)
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Funding and news at Gladly

Funding

Last round Venture · $40M
Total funding $208M (7 rounds)
Seed Round N/A Mar 2015
Series A $12M Jun 2016
Series B $15M Jun 2016
Series C $36M Apr 2017
Series D $50M Jan 2019
Venture Round $55M Dec 2022
Venture Round $40M Sep 2024

Latest news at Gladly

  1. Appointment

    New Director of Accounting appointed — Finance & accounting

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Team Structure headcount by department

Technical
51
Sales
36
Marketing
11
Customer Service
10
Other
10
Finance
9
Product
8
General Management
7

How to prospect Gladly's departments

Technical

With 51 people, this is the organisation's biggest team. Skip the marketing speak: these decision makers expect precise use cases, documentation and a quick proof of value.

Sales

The company's second-largest department (36 people). Talk numbers (conversion, cycle length, pipeline coverage) and you will get their attention quickly.

Marketing

11 people work in this department. Marketers appreciate craft: a personalised, well-executed approach is itself proof of what you sell.

Customer Service

A team of 10 people. Ticket volume and support tooling are structural topics worth raising early in the conversation.

Other

This department counts 10 people. Mixed profiles gather here: a discovery-first approach works better than a packaged pitch.

Finance

9 people work in this department. These decision makers arbitrate budgets: a well-quantified business case is your best door opener.

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FAQ Gladly

Who runs Gladly?

The highest-ranking leadership role identified at Gladly is “CEO”, based on public data updated 1 Nov 2026.

How many decision makers does Gladly have?

20 decision makers identified, including 4 at executive level.

How do I contact a decision maker at Gladly?

Verified emails and phone numbers are available in Zeliq, with free credits at sign-up.

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About Gladly

Gladly is a company active in the Software Development space, operating from United States. Established in 2014, it has a workforce of roughly 500 people. Gladly belongs to the Technology, Information and Media sector, with a specific positioning on Software Development. To date, Gladly has completed 7 funding rounds totalling $208M. Annual revenue is estimated at around $55M. Use this page to review Gladly's industry, headcount, location and hiring signals, and to reach verified B2B contacts before your next outreach.

Activity & Market

Gladly operates in the Software Development segment, part of the broader Technology, Information and Media sector. The company is categorised as “Privately held”.