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Freshworks

Company profile · headcount, org chart & B2B contacts

Software Development United States B2B Est. 2010
394 Decision makers
+36 New (6 months)
10,000 Employees
$871M Revenue
2010 Founded

Organizational Chart of Freshworks

Roles identified within Freshworks's leadership team, based on public professional data.

Department

Hiring This department is actively hiring right now.

Freshworks's Full Organizational Chart

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Job title Department People

Decision-maker contacts at Freshworks

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Decision makers at Freshworks

394 identified 12 C-Level 35 VP 347 Directors +36 new (6 months)
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Departments actively hiring 12 departments

Consulting
Customer service
Design
Education
Engineering and technical
General management
Human resources
Marketing
Other
Product
Project management
Sales

These departments at Freshworks are actively recruiting: a strong signal to time your outreach.

Latest news at Freshworks

  1. Appointment

    New Sr. Director, Hrbp appointed — Human resources

  2. Appointment

    New Director - International Field Marketing appointed — Marketing

  3. Appointment

    New Sr. Director, Revenue Operations appointed — Operations

  4. Appointment

    New Partner Marketing Lead appointed — Marketing

  5. Appointment

    New Lead Solution Engineer appointed — Engineering and technical

Get these new hires' email and phone →

Funding

Last round Other · $1.0B
Total funding $1.5B (10 rounds)
Series A $1M Dec 2011
Series B $5M Apr 2012
Series C $7M Nov 2013
Series D $31M Jun 2014
Series E $50M Apr 2015
Series F $55M Nov 2016
Series G $100M Jul 2018
Series H $150M Nov 2019
Secondary Market $85M Jan 2020
Post-IPO Equity $1.0B Aug 2021

Team Structure headcount by department

Hiring Technical
1567
Hiring Sales
717
Hiring Customer Service
395
Hiring Product
342
Hiring Other
322
Finance
193
Hiring Marketing
184
Operations
136

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About Freshworks

Freshworks is a Software Development company, operating from United States. Founded in 2010, the company employs approximately 10,000 people. Within the wider Technology, Information and Media sector, Freshworks focuses on the Software Development segment. Its customer base is mainly professional: Freshworks operates on a B2B model. The company has secured 10 rounds of funding totalling $1.5B. The company generates approximately $871M in annual revenue. Use this page to review Freshworks's industry, headcount, location and hiring signals, and to reach verified B2B contacts before your next outreach.

Activity & Market

The company evolves in the Software Development segment of the Technology, Information and Media sector. As a B2B company, Freshworks primarily serves business clients and professional organisations. In terms of structure, it is registered as “Public company”.

How to prospect Freshworks's departments
Technical

First department of the company by headcount (1,567 people), with hiring underway. Technical teams verify claims: public docs, a sandbox or a free tier will do the selling for you.

Sales

Hiring is underway in this team of 717 people. These profiles handle outreach daily and respond well to concrete pitches about pipeline, productivity and prospecting tooling.

Customer Service

A team of 395 people, currently hiring. Ticket volume and support tooling are structural topics worth raising early in the conversation.

Product

This 342-person department is actively recruiting. Product people are user-obsessed: bring insights about their users and you will stand out.

Other

Hiring is underway in this team of 322 people. A cross-functional team where use cases vary: qualify the actual roles before tailoring your pitch.

Marketing

A team of 184 people, currently hiring. Campaign performance and attribution are constant topics: a good angle to open the conversation.

FAQ Freshworks

What industry does Freshworks operate in?

Freshworks operates in the Software Development industry, specifically in the Technology, Information and Media category.

How many employees does Freshworks have?

Freshworks has approximately 10,000 employees (in the 5001-10000 range). This figure is an estimate to help qualify the account, not a legally certified number.

How do I find contacts at Freshworks?

Zeliq helps you surface decision makers at Freshworks, enrich them with verified emails and direct dials, and reach out through personalised multichannel prospecting sequences.

Where is Freshworks headquartered?

Freshworks is headquartered in United States.

Which departments are hiring at Freshworks?

Freshworks is actively recruiting in the following departments: Consulting, Customer service, Design. These hiring signals help you time your outreach.

What is the organizational chart of Freshworks?

Based on public professional data, Freshworks's organizational chart includes roles such as CIO, CTO, Vice President, Engineering, Vice President Finance, Director of Engineering, Senior Director of Engineering. Zeliq lets you find the verified contact details behind each of these roles.

Which decision makers recently joined Freshworks?

In the last 6 months, Freshworks appointed new decision makers including Sr. Director, Hrbp, Director - International Field Marketing, Sr. Director, Revenue Operations, Partner Marketing Lead, Lead Solution Engineer. Newly appointed leaders typically review tools and vendors early on — their verified contacts are available on Zeliq.

Why use this data before prospecting Freshworks?

Knowing Freshworks's industry, headcount, and business signals lets you personalise your outreach, prioritise high-potential accounts, and reach the right decision makers from the very first contact.