Organizational Chart of Firsthand
Hiring This department is actively hiring right now.
Hiring This department is actively hiring right now.
Decision makers at Firsthand by function
General management
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Co-founder and Board Member C-Levels@firsthandcares.comGet the verified email
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COO C-Leveln@firsthandcares.comGet the verified email
Finance
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CFO C-Levelb@firsthandcares.comGet the verified email
Tech & product
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Chief Product & Innovation Officer C-Levelk@firsthandcares.comGet the verified email
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CTO C-Levela@firsthandcares.comGet the verified email
Decision makers at Firsthand
Departments actively hiring 4 departments
These departments at Firsthand are actively recruiting: a strong signal to time your outreach.
Funding and news at Firsthand
Funding
| Last round | Venture · $10M |
|---|---|
| Total funding | $53M (3 rounds) |
Latest news at Firsthand
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Appointment
New Chief Executive Officer appointed — General management
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Appointment
New Executive Director appointed — General management
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Appointment
New Chief Product & Innovation Officer appointed — Product
Team Structure headcount by department
How to prospect Firsthand's departments
Medical
The company's largest department (33 people), currently in an active hiring phase. Medical teams trust peer references: name comparable organisations you already serve.
Other
With 30 people, this is the organisation's second pillar. Hard to read from the outside: use a first exchange to map who does what before pushing an offer.
Operations
This department counts 24 people. Process efficiency and cost control are the angles that resonate with these decision makers.
General Management
This 11-person department is actively recruiting. Executive attention is scarce: one sharp sentence on business impact beats three paragraphs of features.
Technical
11 people work in this department. Skip the marketing speak: these decision makers expect precise use cases, documentation and a quick proof of value.
Customer Service
Hiring is underway in this team of 1 people. Response time and satisfaction scores are their daily battle: a concrete angle for your first message.
FAQ Firsthand
Who runs Firsthand?
The highest-ranking leadership role identified at Firsthand is “CTO”, based on public data updated 18 Oct 2026.
How many decision makers does Firsthand have?
25 decision makers identified, including 9 at executive level.
How do I contact a decision maker at Firsthand?
Verified emails and phone numbers are available in Zeliq, with free credits at sign-up.
Which departments are hiring at Firsthand?
Customer service, General management and Legal, based on published job offers as of 18 Oct 2026.
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Also in New York
About Firsthand
Firsthand operates in the Mental Health Care industry, with headquarters in New York, United States. The company was founded in 2021 and employs approximately 500 people. As part of the broader Hospitals and Health Care sector, Firsthand operates specifically in the Mental Health Care segment. Firsthand sells primarily to other businesses (B2B) rather than to end consumers. To date, Firsthand has completed 3 funding rounds totalling $53M. The company generates approximately $1M in annual revenue. Use this page to review Firsthand's industry, headcount, location and hiring signals, and to reach verified B2B contacts before your next outreach.
Activity & Market
Firsthand is positioned on the Mental Health Care segment, within the Hospitals and Health Care sector. As a B2B company, Firsthand primarily serves business clients and professional organisations. The company is categorised as “Privately held”.