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Freshbooks

Software Development · Canada · 500 employees

28 Decision makers
+4 New (6 months)
500 Employees
$120M Revenue
2003 Founded

Organizational Chart of Freshbooks

Roles identified within Freshbooks's leadership team, from public professional data, updated 18 Oct 2026.

Department

Freshbooks's Full Organizational Chart

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Job title Department People Action

Decision makers at Freshbooks by function

General management

Finance

Human resources

Tech & product

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Decision makers at Freshbooks

28 identified 6 C-Level 1 VP 21 Directors +4 new (6 months)
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Funding and news at Freshbooks

Funding

Last round Debt financing · $125M
Total funding $457M (10 rounds)
Series A $30M Jul 2014
Series B $45M Jul 2017
Series D N/A Jan 2019
Corporate Round N/A Aug 2019
Private Equity Round N/A Jan 2020
Debt Financing $50M Aug 2021
Series E $81M Aug 2021
Debt Financing $125M Aug 2022
Grant $1M Nov 2022
Debt Financing $125M Apr 2025

Latest news at Freshbooks

  1. Appointment

    New Chief Technology Officer appointed — Engineering and technical

  2. Appointment

    New Head of Design appointed — Design

  3. Appointment

    New Product Marketing Lead appointed — Marketing

  4. Appointment

    New Director, Financial Planning & Analysis appointed — Finance & accounting

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Team Structure headcount by department

Technical
92
Customer Service
29
Marketing
29
Other
25
Finance
24
Operations
17
Product
17
Sales
15

How to prospect Freshbooks's departments

Technical

With 92 people, this is the organisation's biggest team. Skip the marketing speak: these decision makers expect precise use cases, documentation and a quick proof of value.

Customer Service

The company's second-largest department (29 people). Support leaders constantly arbitrate between quality and cost: bring benchmarks and you become relevant immediately.

Marketing

A team of 29 people. Marketers appreciate craft: a personalised, well-executed approach is itself proof of what you sell.

Other

This department counts 25 people. Hard to read from the outside: use a first exchange to map who does what before pushing an offer.

Finance

24 people work in this department. Timing matters here: approach them around budget planning cycles, when arbitrations are actually open.

Operations

A team of 17 people. Operations leaders live in the concrete: a pilot scoped on one process will convince more than a demo.

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FAQ Freshbooks

Who runs Freshbooks?

The highest-ranking leadership role identified at Freshbooks is “CTO”, based on public data updated 18 Oct 2026.

How many decision makers does Freshbooks have?

28 decision makers identified, including 6 at executive level.

How do I contact a decision maker at Freshbooks?

Verified emails and phone numbers are available in Zeliq, with free credits at sign-up.

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About Freshbooks

Freshbooks operates in the Software Development industry, based in Canada. Established in 2003, it counts about 500 employees. Within the wider Technology, Information and Media sector, Freshbooks focuses on the Software Development segment. Its customer base is mainly professional: Freshbooks operates on a B2B model. Freshbooks has raised funding across 10 rounds totalling $457M. Its estimated yearly revenue stands at about $120M. Sales teams can rely on this profile to qualify Freshbooks, spot business signals, and connect with verified decision makers.

Activity & Market

Freshbooks operates in the Software Development segment, part of the broader Technology, Information and Media sector. As a B2B company, Freshbooks primarily serves business clients and professional organisations. In terms of structure, it is registered as “Privately held”.